The best located hotel in Melbourne

We are Melbourne’s best located hotel, situated in the very heart of Melbourne city, with vibrant Bourke St Mall right on our doorstep. Just steps from our front door you’ll find world class shopping, fabulous restaurants and bars, theatres, galleries and trams to whisk you to the city’s best sporting venues.

Other attractions like Federation Square, Melbourne Museum, Southbank, Crown Casino, Melbourne Central Shopping Complex and Queen Victoria Markets are all just a short stroll away. In addition, a quick tram ride will take you to the city’s cosmopolitan shopping and entertainment hotspots such as St Kilda, Chapel St, Bridge Rd and Brunswick St.

Contact Details

Allow our friendly staff to assist you with any queries. Please contact The Swanston Hotel, Grand Mercure via the details below, or fill out a convenient enquiry form for email assistance.

Telephone: +61 3 9663 4711
Facsimile: +61 3 9663 7447
Toll Free: 1300 650 315

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Address: 195 Swanston Street
Melbourne, Victoria 3000

Airport Transfers

Being located right in the heart of Melbourne, the hotel is incredibly easy to get to. We are approximately 30 minutes by car or taxi from Melbourne Tullamarine Airport.

Alternatively, the Skybus Airport Shuttle is only $16 per person each way and takes approximately 1 hour. Skybus will drop you off directly in front of the hotel. Advance bookings are not required - simply proceed to the Skybus desk at the airport terminal.

Once you are here, getting around Melbourne is very easy, with stops for all main tram routes just metres from our doorstep, whilst Flinders Street Railway Station is a short walk down Swanston Street.

Carparking

If you are arriving by car, private vehicles are not permitted on Swanston St - so please use our vehicle entrance at 265 Little Bourke Street. To get to this entrance, you can enter Little Bourke Street from Spring, Exhibition or Russell Streets. Immediately after you pass Swanston Street, you will find our vehicle entrance in Louden Place (on the left side of Little Bourke Street). You can then leave your car at our front door and let our professional valet parking service take care of it - valet parking is available for $35 per night..   

Our self-parking car park is located in the QV Complex, 1 block from the hotel on the corner of Swanston and Lonsdale Streets. Self-parking at the QV complex is charged at $20 per exit. The QV Complex has 3 entrances to its carpark - from Lonsdale, Little Lonsdale or Russell Street. Please call us on 1300 650 315 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it  should you require detailed directions to the QV Complex.

Directions to The Swanston Hotel from popular destinations